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BRUNA
SANTOS

I am not just your freelancer,

I am a true soul sister!

COMUNICATION▪️STRATEGY▪️CONTENT ▪️ SALES

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I have a clear purpose: to help businesses grow through thoughtful project management, virtual assistance, and customer support. After more than five years supporting creative projects and wearing many hats, I’ve reached a point where learning has turned into clarity.

Think of me as your behind-the-scenes partner, handling the tasks that take time and energy , so you can focus on what you love and do best.  

Together, we’ll create a workflow that’s balanced, productive, and designed to help your business thrive with purpose!


Your passion becomes a purpose when you use it to serve others.”
— Think Like a Monk, Jay Shetty

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Services

Project Manager
 

I help coordinate timelines, communication, and tasks among collaborators, ensuring that Creative Projects stay on track. 

  • Planning, organising, and coordinating creative projects from idea to delivery.        

  • Website updates

  • Content coordination

  • Follow-ups
​

  • Light tech troubleshooting

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Virtual
Assistant

My VA services are designed to give you clarity, structure, and breathing room in your day-to-day operations.

  • E-mail and inbox management
     

  • Calendar and meeting organisation
     

  • Administrative and support tasks            

  • Research and information gathering          

  • Writing LinkedIn articles, job descriptions, and press releases               

  • Client support and project follow-ups

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I support your clients efficiently and professionally, helping you maintain strong relationships.

  • Customer support via email, chat, and ticket systems

     

  • HelpDesk management

     

  • Creating client guides and resources

     

  • Managing customer relationships

Client
Support
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How it Works

Working with me is simple, personal, and designed to make your life easier.  I help you run your creative business by taking care of the tasks that overwhelm you (from social media to admin), so you can spend more time doing the work you truly love.

Step 1: Get to know me

 First things first:  Browse through my website to check if I can match your needs.  I did my best to share my personality, my work style, and the services I offer. 
 If you don’t see exactly what you’re looking for in the services section,
no worries

Step 2: It is a match 

 Next, fill out the form or send me an email.Tell me about your business, your main goals, and what you need from me.

The more I know, the better I can prepare for our discovery call.

Step 3: Grab a coffee  (or tea!) to chat  

Let’s connect!

During our discovery call, we’ll walk through your needs, challenges, and goals. It’s a relaxed, open conversation to see how I can best support you and make your
workload lighter.   
By the end, you’ll have a
clear idea of how I work and how
we can collaborate.

Step 4: Proposal  

After our chat, I’ll put together a personalised proposal that outlines the services, scope, and investment.
   This way, you’ll know exactly what to expect before we get started.  
Once you give the green light, we’re ready to begin!

Step 5: Ongoing collaboration  

From there, I’ll take care of the online side of things while you focus on what you do best in your business. I’ll keep communication open and flexible, so you always feel in the loop. 
 Think of me as your partner behind the scenes, helping you reclaim time and create space for growth.

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Send Me A Letter

Every step towards simplifying your routine is a step towards growth and balance, and more time for what truly matters.

I’m here to be your partner in this journey as your behind-the-scenes support so you can
shine out front!

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Send Me a Letter
 

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