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BRUNA
SANTOS

I am your international freelancer,
a true soul sister!

SEE MY PORTFOLIO

COMUNICATION▪️STRATEGY▪️CONTENT

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I have a clear purpose: to use my skills in social media management, creative content creation, and customer support to help businesses grow in a creative, strategic, and human-centred way.

With my expertise and passion, I’m ready to add real value to your business.

Think of me as your behind-the-scenes partner, handling the tasks that take time and energy  (from content planning to client support), so you can focus on what you love and do best.  

Together, we’ll create a workflow that’s balanced, productive, and designed to help your business thrive with purpose!


Your passion becomes a purpose when you use it to serve others.”
— Think Like a Monk, Jay Shetty

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Services

Creative Content Creator
Customer  Support
Social Media Manager
 

I plan and publish content that reflects your brand’s personality, leaving you more time to focus on your business.
 

  • Develop and maintain a weekly content calendar
​

  • Write captions in a polished, editorial style aligned with your tone


  • Adapt content and create new ideas for storytelling, editorials, and projects


  • Ensure your brand’s visuals and aesthetics are consistent and impactful
​

  • Transform creative ideas into clear, structured content plans


I help your brand tell its story and connect with your audience through compelling content.

  • Writing blog articles and niche-specific pieces

     

  • Crafting social media content that engages and inspires

     

  • Copywriting and headline creation for maximum impact

     

  • Formatting, proofreading, and editing content (including eBooks)  
     

  • Writing LinkedIn articles, job descriptions, and press releases


I support your clients efficiently and professionally, helping you maintain strong relationships.

  • Customer support via email, chat, and ticket systems

     

  • HelpDesk management

     

  • Creating client guides and resources

     

  • Managing customer relationships

  • Share customer feedback and suggestions with relevant departments.

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How it Works

Working with me is simple, personal, and designed to make your life easier.  I help you run your creative business by taking care of the tasks that overwhelm you (from social media to admin), so you can spend more time doing the work you truly love.

Step 1: Get to know me

 First things first:  Browse through my website to check if I can match your needs.  I did my best to share my personality, my work style, and the services I offer. 
 If you don’t see exactly what you’re looking for in the services section,
no worries

Step 2: It is a match 

 Next, fill out the form or send me an email.Tell me about your business, your main goals, and what you need from me.

The more I know, the better I can prepare for our discovery call.

Step 3: Grab a coffee  (or tea!) to chat  

Let’s connect!

During our discovery call, we’ll walk through your needs, challenges, and goals. It’s a relaxed, open conversation to see how I can best support you and make your
workload lighter.   
By the end, you’ll have a
clear idea of how I work and how
we can collaborate.

Step 4: Proposal  

After our chat, I’ll put together a personalised proposal that outlines the services, scope, and investment.
   This way, you’ll know exactly what to expect before we get started.  
Once you give the green light, we’re ready to begin!

Step 5: Ongoing collaboration  

From there, I’ll take care of the online side of things while you focus on what you do best in your business. I’ll keep communication open and flexible, so you always feel in the loop. 
 Think of me as your partner behind the scenes, helping you reclaim time and create space for growth.

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Send Me A Letter

Every step towards simplifying your routine is a step towards growth and balance, and more time for what truly matters.

I’m here to be your partner in this journey as your behind-the-scenes support so you can
shine out front!

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Send Me a Letter
 

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